Integrated Enterprise Excellence, Vol. III Improvement Project Execution: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard

A Lean Six Sigma deployment Master Black Belt, Black Belt, or Green Belt can benefit immensely from a step-by-step Define-Measure-Analyze-Improve-Control (P-DMAIC) project-execution-roadmap, where Lean and Six Sigma tools are truly integrated for effective problem solving. The P-DMAIC roadmap needs to truly integrate both statistical and non-statistical tools, going beyond traditional Lean Six Sigma techniques.

In addition, the P-DMAIC project management roadmap needs to have a 30,000-foot-level process control system that assesses process stability/predictability so that special-cause variability is truly separated from common-cause variability. For predictable processes, a system process capability statement is needed that is expressed in easy-to-understand terms; e.g., the process has been predictable for the last 38 weeks and unless something changes we expect to have a future non-conformance rate of approximately 2.3%.

The 30,000-foot-level project/operation metric improvement needs are to lead the practitioner through the DMAIC project execution roadmap to the most appropriate tools for timely-positive-project success. For example, a detailed P-DMAIC roadmap needs to guide both the novice and expert to appropriate Lean and other tools for lead time and WIP 30,000-foot-level metric improvement needs. Kaizen events and other Lean activities need to have improve-phase DMAIC roadmap whole-enterprise-beneficial prescription. A P-DMAIC roadmap needs to orchestrate Lean activities with statistical analytical and non-statistical tools such as design of experiments (DOE) and plan-do-check-act (PDCA) for process analysis and improvement; i.e., a quality control management and operational system for long-lasting organizational benefits.

This volume describes IEE benefits and its measurement techniques providing a detailed step-by-step Project Define-Measure-Analyze-Improve-Control (P-DMAIC) roadmap, which has a true integration of Six Sigma and Lean tools.

The IEE system is a set of management techniques that embeds best practices derived from the strengths of past systems - applying structured metrics and a no nonsense road-map to initiate process improvement and achieve predictable and sustainable bottom-line benefits.