Managing Conflict with Peers

Managing Conflict with Peers
- Used Book in Good Condition
A great many peer conflicts arise from incompatible goals or from different views on how a task should be accomplished. With honest dialogue these kinds of conflicts can usually be resolved. But other peer conflicts are more troublesome because they involve personal values, office politics and power, and emotional reactions.
To resolve these more difficult peer conflicts, managers should examine three key issues that can cause such clashes and also influence their outcome. One, they should assess their emotional â€œhot buttonsâ€ that trigger ineffective behaviors and make conflict difficult to manage. Two, they should examine their personal values and how those might conflict with what their peers find important. Finally, they should assess their power in the organizationâ€”which can be related to position, influence, expertise, or some other factorâ€”and learn how to use it to manage conflicts.
Navigating these issues wonâ€™t rid an organization of conflict among peers. But by paying attention to them managers can build effective relationships that will survive these inevitable conflicts and bolster their ability to achieve organizational goals.
Country USA
Brand Center for Creative Leadership
Manufacturer Pfeiffer
Binding Paperback
ItemPartNumber colour illustrations
UnitCount 1
EANs 9781882197743
ReleaseDate 0000-00-00

Country	USA
Brand	Center for Creative Leadership
Manufacturer	Pfeiffer
Binding	Paperback
ItemPartNumber	colour illustrations
UnitCount	1
EANs	9781882197743
ReleaseDate	0000-00-00

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