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Orchestrating Experiences: Collaborative Design for Complexity

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Orchestrating Experiences: Collaborative Design for Complexity

Customer experiences are increasingly complicated with multiple channels, touchpoints, contexts, and moving parts all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
Country USA
Manufacturer Rosenfeld Media
Binding Paperback
ReleaseDate 2018-05-01
UnitCount 1
EANs 9781933820736

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