CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers
| Country | USA |
| Brand | ADDISON-WESLEY |
| Manufacturer | Addison-Wesley Professional |
| Binding | Paperback |
| ItemPartNumber | 9780201730623 |
| ReleaseDate | 2001-08-19 |
| UnitCount | 1 |
| UPCs | 785342730623 |
| EANs | 8601416562599 |