☰

Building Call Center Culture: Strategies for Designing a World Class Performance-Based Environment Within Your Customer Contact Center

R 1,407

or 4 x payments of R351.75 with Payflex

Availability: Currently in Stock

Delivery: 10-20 working days

Building Call Center Culture: Strategies for Designing a World Class Performance-Based Environment Within Your Customer Contact Center
- Used Book in Good Condition
Book by Coen, Dan
Country USA
Brand Brand: DCD Publishing
Manufacturer Dcd Pub
Binding Paperback
UnitCount 1
EANs 9780966043624
ReleaseDate 0000-00-00

You might also like...

Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff

Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment (1st Edition)

The Positive Coach Approach: Call Center Coaching for High Performance

Call Centers For Dummies

The Executive Guide to Call Center Metrics

Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization

Bottom-Line Call Center Management (Improving Human Performance)

Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)