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Books > Business & Money > Industries > Retailing > 0814414834
  1. Selling to Anyone Over the Phone
    Selling to Anyone Over the Phone
    Selling to Anyone Over the Phone
    Image(s) provided for illustrative purposes and may differ from the actual product
  2. Selling to Anyone Over the Phone

    [0814414834]
    Delivery: 10-20 Working Days
    Price R425.00

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Additional Information

It's a fact: more and more organizations are scaling back on their in-the-field sales operations. Today's sales pros have to build relationships and close deals over the phone in less time than ever before. This fully updated second edition of Selling to Anyone Over the Phone is the salesperson's ready-reference guide for generating the kind of product excitement that will ensure callbacks, partnering with gatekeepers and decision makers using personality-matching techniques, and generally boosting success rates.

Including new chapters on using advanced technology (e.g., webinars and teleconferencing) and selling to customers from other cultures and countries, this revised edition features trust-building tips, an invaluable appendix on handling customer complaints, new sample call dialogs, and all the specific, tactical techniques readers need to develop truly exceptional phone skills that will win over even the most reluctant customers.

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Specifications

Country
USA
Binding
Paperback
EAN
9780814414835
Edition
2
ISBN
0814414834
Label
AMACOM
Manufacturer
AMACOM
NumberOfItems
1
NumberOfPages
224
PublicationDate
2010-09-01
Publisher
AMACOM
Studio
AMACOM
ReleaseDate
0000-00-00
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