LiveZilla Live Chat Software
Importitall
Register/Login Login Contact UsContacts BlogBlog
Cart Items : 0 | Cart Total : R0
USA Categories
Site Security
Books > Business & Money > Industries > Retailing > 0814414834
  1. Selling to Anyone Over the Phone
    Selling to Anyone Over the Phone
    Selling to Anyone Over the Phone
    Image(s) provided for illustrative purposes and may differ from the actual product
  2. Selling to Anyone Over the Phone

    [0814414834]
    Delivery: 10-20 Working Days
    Customer Ratings (40 reviews)
    Price R389.00

     pinterest 
Additional Information

It's a fact: more and more organizations are scaling back on their in-the-field sales operations. Today's sales pros have to build relationships and close deals over the phone in less time than ever before. This fully updated second edition of Selling to Anyone Over the Phone is the salesperson's ready-reference guide for generating the kind of product excitement that will ensure callbacks, partnering with gatekeepers and decision makers using personality-matching techniques, and generally boosting success rates.

Including new chapters on using advanced technology (e.g., webinars and teleconferencing) and selling to customers from other cultures and countries, this revised edition features trust-building tips, an invaluable appendix on handling customer complaints, new sample call dialogs, and all the specific, tactical techniques readers need to develop truly exceptional phone skills that will win over even the most reluctant customers.

Similar Products

Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold CallingSmart Selling on the Phone and Online: Inside Sales That Gets ResultsCold Calling Techniques (That Really Work!)Stephan Schiffman's Telesales: America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone SalesTELESALES SECRETS: A Guide To Selling On The PhoneTelephone Sales For DummiesThe Digital Life Insurance Agent: How to Market Life Insurance Online and Sell Over the PhoneThe Ultimate Book of Phone ScriptsNew Sales. Simplified.: The Essential Handbook for Prospecting and New Business DevelopmentHow I Raised Myself from Failure to Success in Selling
Specifications

Country
USA
Binding
Paperback
EAN
9780814414835
Edition
2
ISBN
0814414834
Label
AMACOM
Manufacturer
AMACOM
NumberOfItems
1
NumberOfPages
224
PublicationDate
2010-09-01
Publisher
AMACOM
Studio
AMACOM
Most Helpful Customer Reviews

This book serves as a great sales basics book for newer sales people, however, there are many valuable messages for all sales people regardless of experience.

The most valuable section of the book, in my opinion, is chapter 8; Asking High-Value Questions.

Phone selling can never be a personal as is in-person field sales so it is even more important to ask valuable and insightful question towards understanding the customer's needs, and building a valuable relationship.

The simple recommended question in the book: "Tell me about your situation" is a very powerful way to get into the head of the customer. I had never used this phrase before but intend on doing so regularly in the future.
I just began a role in inside sales and having this book as a tool definitely helped me to realize success, even getting promoted in my first month. Anyone starting in inside sales or tenured sales professionals that could use a fresh perspective should read this book.
Absolutely outstanding product. I was iffy about getting them, but I am not disappointed. Thanks!
Please Note

The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.

Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!

Please also note that certain items cannot be imported, these include Alcohol, Animals, Batteries, Flammable Materials, Currency, Food, Furs, Chemicals, Explosives, Medications, Plants, Seeds, Supplements, Pressurized Cans, Tactical Equipment, Vitamins, Weaponry and Weaponry Accessories. In these cases, the item and information is displayed for reference purposes only. If you are not sure if we are permitted to bring an item, please send us an e-mail with a link to the item to confirm.

Please also ensure that you are ordering the correct item for your particular application as returns to the USA are costly. Product reviews are also provided for most of our items, which can give you a good idea for possible things to look out for and the quality of the item. By clicking Add to Cart, you are confirming that the item is correct and you accept the conditions listed here.